Question, complaint or objection?

Questions and comments

If you have a question or would like more information about a product or service provided by Nuffic, you can submit your query using our contact form. You should also use this form if you want information about a decision made by Nuffic.

Complaints

If you have a complaint relating to conduct exhibited by Nuffic or a Nuffic employee, you can consider submitting a complaint.

Complaints may relate to the way in which Nuffic and/or its employees have dealt with a certain matter. Complaints cannot be submitted about products and/or services provided by Nuffic, including but not limited to official decisions, credential evaluations and grant allocations. Other procedures exist to deal with these matters. The matter to which the complaint relates must have taken place no more than one year ago.

Objections

If you do not agree with a decision taken by Nuffic or with the reasons for the decision, you can consider filing an objection (link to information in Dutch). Information on the procedures for filing an objection can be found at the foot of the decision notification letter.